Gentle Lift provides safe, reliable mobility and lifting equipment for people recovering from injury, ageing, or living with disability. We offer both hire and purchase options, depending on your needs.

Our equipment is suitable for:

• Elderly individuals
• People living with disability
• People recovering from surgery or injury
• Carers, families, and support workers

If you are unsure which product is right for you, please contact us.

Simply select the item you wish to hire and submit a Hire Form through the product page.
We will review availability and contact you by email to confirm your hire.

The minimum hire period is two (2) weeks, unless otherwise agreed.

• Yes, some hire items require a refundable bond.
  We refund bond 1-3 days after the equipment is returned and inspected, subject to our Hire Terms & Conditions.

We offer both short and long term hire. 

Short or Long-Term Hire

Perfect for recovery, temporary needs, or trial periods.

 Hire-to-Own Option

Our most popular and unique solution.

Unlike most providers, we offer a Hire-to-Own option, allowing you to start with hiring and gradually own the equipment over time.

Many people are unsure about how long they might need to rent equipment, and the total rental costs can sometimes surpass the purchase price. With our solution, you can own the equipment, allowing you to save money and hire with confidence. This reduces upfront financial pressure while providing long-term security. (See our Hire Terms & Conditions for details)

Yes. Hire extensions are possible depending on availability.
Please contact us before your hire period ends so we can arrange an extension.

No stress, we will help you to extend hiring period. Please contact us to assist you. 

BTW, If your hire continues for an extended period, you may become eligible for our hire-to-own option.
Please refer to our Hire Terms & Conditions for full details.

We currently hire and deliver within Melbourne metropolitan suburbs only. If you require hire services in metropolitan suburbs of other states, please complete the Hire Form. We may consider your request on an exceptional basis.

Yes. All hire equipment is cleaned, inspected, and tested before each hire to ensure safety and hygiene.

Yes. Many of our products are available for purchase.
Buying may be more suitable for long-term or permanent needs.

Prices are included tax but we are not GST registered. Our invoice excluded GST. however, we will do our best to assist you with invoice. 

We accept the payment methods displayed at checkout. If you have special requirements, please contact us.

Yes, we offer delivery and collection services.
Delivery costs and timeframes will be discussed during order or hire confirmation.

• Melbourne Metro: Deliveries typically take 1 to 3 business days. However, we are happy to deliver within 24h in urgent cases. 
• Other States: Deliveries generally take 3 to 7 business days.

All stated delivery times are subject to item availability in our stock. We partner with a professional third-party shipping company to ensure reliable service.

At the end of your hire period, you can arrange return shipment or contact us to coordinate a convenient pickup time that works for you.

You can contact us via:

• Email: hello@gentlelift.com.au
• Phone: o435-431 560
• Contact form on our website

We aim to respond as quickly as possible.